Terms of Service
Operating under Indonesian Tourism Regulations (UU No. 10/2009 & UU No. 8/1999) and international travel consumer protection standards.
Agreement to Terms
These Terms of Service govern your reservations, attendance, and participation in spiritual water purification (Melukat), retreats, and experiences operated by Sidemen Purification in Sidemen, Karangasem, Bali. By making a booking or entering sacred ceremony grounds, you agree to comply with these terms.
Bookings, Payments & Fair Cancellation
- • More than 24 hours prior: Free cancellation or flexible date rescheduling without penalty.
- • Within 24 hours / No-Show: A nominal charge may apply to cover perishable sacred offerings (Canang Sari and Daksina) and local priestly preparation.
- • Weather & Force Majeure: In cases of severe tropical weather or regional natural occurrences, experiences will be safely rescheduled or fully refunded without fees.
Cultural Protocol & Temple Etiquette (Adat)
Balinese water purification ceremonies are genuine religious practices of deep spiritual significance to the local Telaga Tawang community:
- •Attire Requirements: Clean, respectful clothing is mandatory. Traditional ceremonial sarongs and sashes are provided by our sanctuary and must be worn during holy water entry.
- •Menstruation & Bleeding Protocols (Sebelas/Cuntaka): In accordance with Balinese Hindu religious customs, persons experiencing active menstruation or open bleeding wounds are kindly requested to refrain from stepping into holy inner shrine waters. Alternative meditative blessings can be arranged.
- •Respectful Presence: Guests are expected to maintain calm behavior, lower speech volume, and follow the direct instructions of the officiating Pemangku (priest).
Health Disclaimer & Safety Guidelines
Our water ceremonies involve stepping into natural mountain spring pools and walking on river stones. While paths are maintained, guests participate voluntarily and are advised to exercise reasonable caution.
Melukat rituals serve spiritual and emotional clarity. They do not constitute or replace medical, psychiatric, or clinical healthcare. Guests with specific cardiac, mobility, or respiratory conditions should notify our team in advance.
Governing Law & Dispute Resolution
These terms are governed by and construed in accordance with the laws of the Republic of Indonesia. Any disputes arising in connection with services provided shall be amicably resolved through mediation or through the jurisdiction of the District Court of Amlapura (Karangasem, Bali).